MY ESCOOTER ISN'T CHARGING, WHAT SHOULD I DO?

The wires connected to the charging port may be loose, which although highly unlikely, can happen through rough handling during shipping or when riding over rough surfaces. Please take your eScooter back to your local bike shop to have this fixed, or refer to the errors section of our owner’s manual (below, or downloadable at the bottom of the page) which will show you how to connect these back. If the problem persists, please get in contact with us directly.